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Choptank Electric COVID-19 Office Policy updated

Choptank Electric COVID-19 Office Policy updated

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Choptank Electric COVID-19 Policy

Updated Monday, April 13, 2020

Due to growing concerns regarding the health and safety of our members, Choptank Electric Cooperative closed its lobbies, walk-in offices, and the Denton Drive-thru temporarily until further notice.

There are still many ways that our members can pay their bills. Those methods include our website and SmartHub, our Automated Phone Line at 866-999-4574, our drop-boxes located at our Salisbury and Denton offices, and of course we also have automated payment options which include bank draft and recurring credit card. (We accept Visa, MasterCard, and AMEX). Instead of placing cash in our drop-boxes, members needing to pay with cash can do so via MoneyGram, located in participating Walmart stores, and other stores across the Shore (http://global.moneygram.com/en/en-locator).

If you are struggling financially to pay your electric bill during this difficult time, please contact our Member Service Center at 1-877-892-0001 from 8:00 a.m - 4:30 p.m. to speak with a Member Service Representative. They will be happy to assist you in finding a payment option that works for you and your situation.

We want to remind our members that we are all in this together, and are doing everything possible to provide you with safe, reliable, and affordable electric service, as well as maintaining the safety and health of our employees and members.

 

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©2021 Choptank Electric Cooperative. A Touchstone Energy Cooperative

  • Home
  • About Us
    • The Coop Difference
    • Governance
    • Board of Directors
    • Executive Staff
    • Financial Information
    • Employment
    • Contact Us
  • Your Service
    • Apply for Service
    • Payment Options & Your Bill
    • Complaints
    • Rates
    • Meter Sockets
    • Member Guide
    • Customer Choice
    • Business Members
      • Questline
      • Agri-Business
      • Load Control
  • Member Benefits
    • Annual Meeting
    • Co-op Connections
    • Capital Credits
    • E-News
    • Commitment to Community
      • Operation Round Up
      • Donations and Sponsorship
      • Scholarships
      • Youth Tour
      • Legislative News
      • Presentations and Demonstrations
  • Resources
    • Safety
      • Storm Center
      • Miss Utility
      • Vegetation Management
        • Invasive Species
    • Energy Solutions
      • Energy Assistance
      • Renewable Energy Credits
      • Beat The Peak
      • Green Energy
      • High Efficiency Water Heater Program
      • Energy Efficiency
  • Broadband