Two Account Time-Savers to Streamline Your 2021
Start fresh this January and follow these tips to better manage your account.
- Sign up for SmartHub
SmartHub is a valuable tool that makes it easy to manage your Choptank Electric Cooperative account from your desktop or smartphone. The SmartHub app puts control of your account in the palm of your hand with the ability to track your daily and monthly energy use, report a power outage, set up bill reminders, and pay your bill. The app is free and is available in the App Store and Google Play.
Want to get started today? Use your phone’s camera to scan the QR code on this article. To register, you will need a valid email address and your Choptank Electric Cooperative account number.
SmartHub is also accessible through the web, just log onto www.choptankelectric.coopwww.choptankelectric.coop to learn more.
- Update Your Account
Your Co-op relies heavily on your contact information for a variety of situations; from planned outages to reporting power failures. If a member has changed their contact information associated with their account but has not informed the Cooperative, their ability to report an outage may be affected. For example, our System Control team utilizes member phone records to help locate issues with the Cooperative’s electrical distribution system. Out-of-date phone numbers listed on member accounts can impact that member’s ability to report an outage, meaning longer response times in some cases. If your phone number, email address, or mailing address has changed, contact our Member Service Center at 1-877-892-0001 to update your information.