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Complaints

Member Complaints




Pursuant to MD Corp & Assn Code § 5-640 (2020), complaints by members of a Member-Regulated Cooperative shall be heard, decided, and resolved by the Cooperative’s Board of Directors. The Cooperative has implemented the following process to hear and resolve, in a fair and prompt manner, complaints from members: BP 501: Member Complaints.




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©2023 Choptank Electric Cooperative. A Touchstone Energy Cooperative

  • Home
  • About Us
    • The Coop Difference
    • Governance
    • Board of Directors
    • Executive Staff
    • Financial Information
    • Employment
    • Contact Us
  • Your Service
    • Apply for Service
    • Payment Options & Your Bill
    • Complaints
    • Rates
    • Meter Sockets
    • Member Guide
    • Customer Choice
    • Business Members
      • Questline
      • Agri-Business
      • Load Control
  • Member Benefits
    • Annual Meeting
    • Co-op Connections
    • Capital Credits
    • E-News
    • Commitment to Community
      • Operation Round Up
      • Donations and Sponsorship
      • Scholarships
      • Youth Tour
      • Legislative News
      • Presentations and Demonstrations
  • Resources
    • Safety
      • Outage Map
      • Miss Utility
      • Storm Preparation
      • Vegetation Management
        • Invasive Species
      • DSTL
    • Energy Solutions
      • Energy Assistance
      • Renewable Energy Certificates
      • Beat The Peak
      • Green Energy
      • Energy Efficiency
      • Chop-A-Watt
  • Choptank Fiber