As 2018 comes to an end, we want to continually make SmartHub the one-stop-shop for doing business with us. As we look for new features that could benefit our members, we have recently added a new feature that alerts members to their energy usage.

This new feature is called “Power Usage Alerts.” This feature allows members to receive threshold notifications based on certain energy usage parameters. Members can set up a minimum threshold of kWh notification and a maximum threshold of kWh notification. Members can set up these threshold alerts to be notified when their hourly usage or daily usage minimally hits a certain amount or exceeds a certain amount. If a member has more than one account, the member can set up alerts for each account or for specific accounts.  

These threshold notifications can be set up to notify you either by text message, email, or both. The alerts will go out every day at 4:00pm EST for the previous day's usage.

This feature can be useful for members who might want to create a budget for their electric bill, monitor their accounts closely for higher than normal usage, or if they have recently installed a new appliance in your home and  want to see how it affects your energy usage.

If, at any time, you wish to discontinue your SmartHub Power Usage Alerts, do so at any time by visiting your SmartHub account online at www.choptankelectric.coop.

SmartHub is available for iOS and Android. Looking for SmartHub documentation? visit our new SmartHub Knowledge Base site.