Serving Members with Skill and Forward Thinking

Brenda Faulkner Retires After 37 Years

When Brenda Faulkner began her 37-year career back in April 1985, she was hired as a KeyPunch Operator. She advanced in the Information Technology Department as Junior Office Equipment Operator and Office Equipment Operator. At that time, the Cooperative managed its billing via in-house programming. Over the years, due to advancements in technology and the continued growth of the Cooperative’s membership base, in 1999 the Cooperative migrated from its in-house billing system to partnering with its current enterprise vendor, National Information Solutions Cooperative (NISC). At that time, Brenda was promoted to her current position of Accounts Receivable Accountant and was involved with this conversion from day one and continued to be the liaison between the Cooperative and NISC’s Customer Care and Billing division until her retirement. Her vast knowledge of the billing system included cycle billing, online payment systems, cash register, and much more. She truly was the billing expert at the Cooperative and is known to be a forward thinker, always thinking ahead to how one change in the billing system impacts another.
“I am thankful for my rewarding 37-year career at Choptank Electric and have appreciated the opportunities it has provided. Looking forward to being on Brenda-Time.”
Brenda’s last day with the Cooperative was April 29. In her retirement, she plans to spend more time enjoying the beach life.